Frequently Asked Questions
Who is eligible for library services?
You are eligible for MHIKNET services if you are:
How do I register for services?
Download and fill out a Borrower Registration Form.
Your library card entitles you to borrow from any UM Library. You can also use the computers in the library to search our subscription databases, which you are not able to access remotely. Remember to have your card and PIN handy.
Yes, providing they are items which we lend. Some materials are permanently kept in the library for quick consultation, or are only available for short term loan, such as two hours or overnight. Books, bound journals, and audiovisual materials will be sent by mail if you select MHHL_RHAM as your pick-up location. You can also choose to pick up materials at any UM Library.
We are able to provide access to research material from other libraries and institutions. Contact us by e-mail, fax or phone with your requests.
What is a literature search?
When you are looking for information on a specific topic, a reference librarian can search subscription databases, catalogues, and the Internet for resources that meet your needs. Librarians can search for journal articles, books, audiovisual materials, reports, clinical trials, practice guidelines, and dissertations.
Usually the search is completed within a week or two of the request, but clinical and urgent questions will be prioritized. The results of the search are sent to you by e-mail, mail, or fax. You then select the items you want to consult and we'll have them sent directly to you by mail, e-mail, or fax.
Contact us immediately either by e-mail (firstname.lastname@example.org) or telephone (1-877-789-3804). We will issue a new card at no charge.
Yes, you can use this generic library service. However, to receive assistance from specialized health librarians, e-mail email@example.com or call 1-877-789-3804.
Yes. The J.W. Crane Memorial Library at the Deer Lodge Centre houses the largest geriatric collection in Canada. The staff at this library offers excellent service for health care professionals working with the elderly. The staff at this library help with literature searches and develop guides to library resources in this subject area.
Yes, we do. You can arrange for a librarian to come to your office or facility for one-on-one sessions or for a group seminar. We can also arrange special training session to be held at Neil John Maclean Health Sciences Library. Just let us know what resources you are interested in and we'll customize our training to suit your needs.